The FAQ addresses common questions in terms of features, usage, as well as support related topics. All sections link to corresponding articles. For detailed documentation use the search bar or write a ticket to support@anydesk.com.
This means that the AnyDesk server is not required for transmitting information from one computer to another. If the computer shares the same network, you will be able to see the monitor icon on AnyDesk. If you tap o the lock icon of the AnyDesk, you will be able to know about the encryption provided by AnyDesk app. In the host's AnyDesk client go to: Settings - Display - Hardware Acceleration - DirectDraw Reboot the system (You may turn off / unplug the monitor at this point). AnyDesk makes your daily routine easy! Today we would like to introduce our switch sides feature. Imagine you need to show your client how something works on your computer, there is no need to close your session and open a new one the other way round. You only need to select the menu “Action” and then click on “switch sides”.
Do I need to install AnyDesk?
How to reset 2FA / Two Factor Authentication
Do I need to be present at the remote side to start a session? (Unattended Access)
I lost my password (my.anydesk.com)
Can I use AnyDesk with other Remote Tools simultaneously?
Can I use my own namespace?
Register or remove the AnyDesk license to a device
Are updates included with AnyDesk licenses?
Where do I find my invoices?
Do my customers need a licensed version?
How to make multiple connections?
Can I transfer files with AnyDesk?
How to connect automatically
Can I offer AnyDesk for downloading on my website?
create a direct link to anydesk.com/download. In this way, your customers will always have access to the latest
version.
Can I keep or move the AnyDesk ID/alias when reinstalling or moving to a new/clone system or hard drive?
Does AnyDesk support Windows server?
Which ports does AnyDesk use?
AnyDesk is slow despite LAN connection
the session and reconnect. In case the direct connection cannot be established, send the trace files fromboth LAN clients to support@anydesk.com.
Why is there an orange question mark next to my cursor?
Can another user connect to me via Browser or my website?
Can I lock the remote screen?
How to work with dual monitors / multiple displays?
Unexpected session ends, disconnects, session interrupts after a certain time
Why do I have to type the unattended password/login information/authorization manually for a specific client?
I cannot connect, because the request was 'blocked/rejected by the AnyDesk settings'.
I cannot use AnyDesk for controlling Security/AntiVirus Software
Can't get a session window, AnyDesk says: Waiting for Image
If this doesn't fix the issue, a headless display adapter will help, this will force your system to render the image.
Synchronization of the clipboard is not working
Denied mouse cursor/no input on window
AnyDesk or launch it as an administrator on the remote client. Professional license users
can create a custom client that automatically requests administrator privileges upon startup. See also Customize AnyDesk and Administrator_Privileges_and_Elevation_(UAC)
AnyDesk shows 0 as ID
Transmission is too slow. What can I do?
Compatibility in Windows Vista Home Edition
Vista. If this happens, open the properties of the AnyDesk shortcut and select 'Compatibility mode for Windows
XP'.
Scrolling on Android
Keyboard input opens up automatically on Android
How can I close sessions from other devices to free sessions?
I can't control the mouse and keyboard anymore on macOS
If this happened to you, please go to 'System Preferences', 'Security&Privacy', 'Privacy', 'Accessibility' and add 'Anydesk' to your list of trusted apps. More information can be found in AnyDesk on macOS.
I get the message 'Waiting for Image' or 'desk_rt_ipc_error' on macOS
AnyDesk shows a message, to configure your system in the 'System Preferences' to add AnyDesk to the trusted apps list in 'Accessibility' and 'Screen Recording'. More information can be found in AnyDesk on macOS.
We always tell you how easy it is toservice a device remotely via AnyDesk Remote Desktop and how you can accessyour data from anywhere in the world. And while working remotely meansincreased independence and productivity, could it also mean less privacy? It doesn’t have to with AnyDesk Privacy Mode.
Anydesk Remote Software
Let’s review two examples.
What if you work at an open space officewhere your co-workers regularly walk by your cubicle? What if the device youneed to maintain is a machine on a casino floor that is visible to everyone?
In both of these cases, you may not wantyour activities to be visible on the remote screen, or have your remote sessioninterrupted by unwanted input from a remote mouse or keyboard.
With AnyDesk Privacy Mode, you can simplydisable the screen of the remote device by turning it black while you remotelyaccess it. Here’s how it works:
First, set a password for Unattended Access in the security settings on the incoming side and allow Privacy Mode by ticking the corresponding box. Whenever you connect to the device via Unattended Access with Privacy Mode activated, the screens of your remote device will be black and mouse and keyboard will be locked. Your activities can’t be viewed on the remote side. To be sure Privacy Mode is enabled, look for in the address bar. When this is bold, your remote screens are black.
With AnyDesk Privacy Mode, all yourco-workers will see is a black screen, but for you nothing will change. You’reable to access your data and utilize all the features of AnyDesk. It’s likeyou’re sitting at your office desk in real time with your sensitive datasecure.
At the casino where the screen you needto maintain is in public view, customers will only see a black screen as youcovertly service it. No need to gamble with your secure data.
Anydesk No Monitor Free
AnyDesk Privacy Mode helps to make remote work even more secure. Anywhere. Anytime. Try it out today!